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Shipping & Returns

Thank you for shopping at Lay It Down!

We offer refund exchanges within the first 30 days of your purchase, if 30 

days have passed since your purchase; you will not be offered a refund and/or exchange of any kind.

 

Eligibility for Refunds and Exchanges:

 -Your item must be unused and in the same condition that you received it.

 -The item must be in the original packaging with tags attached.

 -To complete your return, we require a receipt or proof of purchase.

 -Only regular priced items may be refunded, sale items cannot be refunded.

 

Exchanges:

We only replace items for different size(s).

 

Exempt Goods:

The following are exempt from refunds or exchanges:

 -Key chains

 -Tumbler mugs

 -Koozies

 

Steps for exchanges:

    1.    Fill out the return form below and push submit button​​

    2.  Once you receive a return email approving your exchange you can ship your item(s) back via USPS for               exchange to: 

             Lay It Down

             Carter Kawell

             PO Box 5065

             Crestline, Ca 92325

    3. Your exchange item will be shipped back to you within 7-10 days of receipt.

 

Shipping:

  • ​Please send items back to the following Address by USPS​

             Lay It Down

             Carter Kawell

             PO Box 5065

             Crestline, Ca 92325

  • You will be responsible for paying for your own shipping costs for returning your item(s) for an exchange. lay it down will pay to ship you back your exchange item(s).

  • Shipping costs are non-refundable!

  • Depending on where you live, the time it may take for your exchange product to reach you m may vary.

Please list items description and sizes you are exchanging and sizes you are now requesting

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