Shipping & Returns
Thank you for shopping at Lay It Down!
We offer refund exchanges within the first 30 days of your purchase, if 30
days have passed since your purchase; you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges:
-Your item must be unused and in the same condition that you received it.
-The item must be in the original packaging with tags attached.
-To complete your return, we require a receipt or proof of purchase.
-Only regular priced items may be refunded, sale items cannot be refunded.
Exchanges:
We only replace items for different size(s).
Exempt Goods:
The following are exempt from refunds or exchanges:
-Key chains
-Tumbler mugs
-Koozies
Steps for exchanges:
1. Fill out the return form below and push submit button
2. Once you receive a return email approving your exchange you can ship your item(s) back via USPS for exchange to:
Lay It Down
Carter Kawell
PO Box 5065
Crestline, Ca 92325
3. Your exchange item will be shipped back to you within 7-10 days of receipt.
Shipping:
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Please send items back to the following Address by USPS
Lay It Down
Carter Kawell
PO Box 5065
Crestline, Ca 92325
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You will be responsible for paying for your own shipping costs for returning your item(s) for an exchange. lay it down will pay to ship you back your exchange item(s).
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Shipping costs are non-refundable!
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Depending on where you live, the time it may take for your exchange product to reach you m may vary.